Privacy Protection and Law 25 Compliance
Privacy Protection and Law 25 Compliance
Edited on October 3, 2026
1. Our commitment
Scolaro is built for the Quebec education sector. We structure the platform to align with the applicable requirements of Law 25 and major Quebec and Canadian privacy laws.
For any request related to personal information protection, use the contact form and specify the nature of your request.
Scolaro never replaces the teacher. AI is used as a pedagogical support tool, and final decisions remain in human hands.
2. Shared responsibilities
Role of the educational establishment
- The school or school service centre remains responsible for student records.
- The establishment decides which digital tools are used in class and under what conditions.
- The establishment may manage access, retention, and requests related to privacy rights.
Role of Scolaro
- Scolaro acts as a service provider and processes personal information only to deliver the agreed pedagogical features.
- We may enter into written agreements with schools to clarify confidentiality, security, and retention obligations.
- We limit our processing to what is necessary for the platform: generation, assisted grading, pedagogical follow-up, and technical support.
3. How Law 25 is applied in practice
Data minimization and purpose
- We collect only the data that is necessary, such as name, email, role, classes, results, and submitted work.
- This data is used to provide the platform and generate or grade assessments. Scolaro may also use anonymized data to improve its features, their quality, and the user experience. This requires anonymization that meets applicable requirements: removing a name or replacing an identifier is not sufficient.
- We do not resell data and do not use it for advertising purposes.
Consent and minor students
- For students under 14 years old, Scolaro must be authorized according to the framework required by Law 25.
- A clear notice should explain what data is collected, why it is collected, and which providers may receive it.
- Scolaro can support institutions with notice templates or parent-facing communication materials.
Hosting, restricted access, and deletion
- Data is hosted on secure infrastructure with encryption in transit and at rest.
- Access is role-based: students see their own data, teachers see their own groups, and administrators have limited access.
- Technical logs and access controls help limit and trace access to personal information.
- When legally permitted, we can delete an account, anonymize specific datasets, or provide a structured copy of the data.
Transfers outside Quebec and AI providers
- Some features may require sending content to technology providers such as OpenAI.
- We limit these transfers to what is strictly necessary and try to remove direct identifiers before sending data.
- Transfers outside Quebec require a privacy impact assessment and the necessary safeguards under the applicable framework. Our assessment is under review; this page does not certify that every transfer has been validated.
- Scolaro does not authorize third-party AI providers to use your content, including submitted work, instructions, and results, to train their models. This rule must be covered by the terms and settings of each provider, including providers accessed through an intermediary. Their verification is part of our review. No training does not mean no technical retention.
4. AI and automated decisions
What AI does in Scolaro
- AI can suggest questions, propose feedback, recommend an initial score, and help identify recurring difficulties.
- These features are decision-support tools, not final decisions.
- The teacher's professional judgment remains central at every stage.
Transparency and human review
- When a result or feedback comes from automated processing, that context may be indicated depending on the use case.
- Teachers can modify, validate, or reject AI suggestions at any time.
- Where a decision is based exclusively on automated processing, affected people may request an explanation and human review in accordance with the applicable framework.
5. Your rights
Users, and parents of minor students when relevant, notably have the following rights:
- the right to be informed;
- the right of access;
- the right to correction;
- the right to portability where applicable;
- the right to withdraw consent within the limits established by law;
- the right to file a complaint with the school, Scolaro, or the Commission d'acces a l'information du Quebec.
Privacy officer
To exercise your rights, use the contact form and mention “Personal Information Protection” in the subject line.
6. Documents and safeguards
Privacy impact assessment summary
A privacy impact assessment (EFVP) has been prepared to examine accounts, school records, submitted work, AI-assisted grading, Google Classroom connections, usage measurement, and data deletion. It considers data minimization, access, transfers, retention, and human review. It still requires completion and approval: processing locations, contractual commitments, retention periods, and responsibilities must be confirmed.
Providers and services involved
Identified services include Supabase for authentication, database services, and storage; OpenAI for certain AI features; OpenRouter as an intermediary to model providers; and Google Classroom for connections and imports authorized by the teacher. Recipients depend on the features used. The complete inventory of legal entities, subprocessors, and processing locations is being verified; this list does not constitute approval of each transfer.
Documentation for schools
Schools can ask about our approach and available documentation through the contact form. The full EFVP remains an internal document. A supplier agreement template has been prepared to address permitted uses, confidentiality, security, incidents, and deletion; it must be adapted and accepted by the parties. It is not a signed agreement with a school.
7. Important notice
This page is an informative summary of our approach. It does not replace legal advice, and each educational establishment remains responsible for its own legal obligations.
Scolaro continuously adapts its practices to follow evolving laws, guidance from Quebec's privacy regulator, and current privacy best practices.
For more information about Law 25, consult the Commission d'acces a l'information du Quebec.